Privacy and Security Statement

Privacy

First Interstate Financial Corp ("FIF") cares about protecting the privacy of certain information that is collected about our customers. It is necessary and a standard business practice to gather personal and financial information about our customers and potential customers, and we would like to assure you that this information is protected. This statement describes the information that is obtained and what we do with it, and what precautions we take keep information about you secure.

Source of information

The information we collect about you may come from various sources:

• We get information from you based on your completed mortgage application, other forms and your communications with us (this may include your name, address, social security number, assets, liabilities and net worth.
• We get information from your transactions with us (this may include your loan approval amount, loan balance, payment history, and other loan account information)
• We get information from third parties, such as credit bureaus.

Information we disclose

We may share information about your as permitted by law. For example, we may disclose your information to companies that perform services on our behalf or to other financial institutions with which we have joint agreements. Or, we may share information if you have given consent.

We may share information, as permitted or required by law, for reasons such as the following:

• To respond to subpoenas
• To prevent a fraud
• To comply with a government agency or federal regulator
• To service your account

Privacy Policy and Opt-Out Notice

We supply you with our Privacy Policy and Opt-Out Notice when you apply for a mortgage.

We utilize advanced technology, physical and organizational procedures to safeguard your personal information. We are committed to ensuring that your information is kept private.

Information Security

Information security is one of First Interstate Financial Corp's highest priorities. We utilize state-of-the art technology to protect your account from access by unauthorized users.

We require you to use a 128-bit secure browser to access account information, which ensures that the information you access is secure and confidential. Microsoft Explore, Netscape Navigator and Netscape Communicator are all secure browsers.

Secure browsers use secure sockets layer (SSL) technology to encrypt (scramble) the communication between the servers. After you enter data about yourself, the data is encrypted to ensure the security of your personal information. This ensures that you are communicating with First Interstate, and makes it impossible for anyone else to read or intercept the data. Your User ID and password which you enter to log in to our site also acts to ensure that your personal information is secure.